Privacy Policy

This website is administered by Long Term Care Partners, LLC® doing business as (DBA) FedPoint® on behalf of MetLife. FedPoint is committed to maintaining the confidentiality of information we receive, and we have built privacy protections into every aspect of our business operations, including our web based services. This statement is designed to disclose our privacy strategy.


Why We Need to Know About You

We need to know about you so that we can successfully and accurately administer the products and services you have requested through the SEC Select benefits program. We get most information about you from you and/or your employer, the U.S. Securities and Exchange Commission. We limit the information collected to only what is essential for conducting business. For example, when we provide services to you we may collect demographic information and personalized insurance selections. We may use this information to process transactions, respond to inquiries from you or to fulfill other administrative requirements.

We may collect and use technical and navigational information, such as browser type, Internet Protocol (IP) address, screens viewed and average session length to improve our website usability and functionality. We use this data only in aggregate and we do not reveal individual details about users of this website. We do this to help provide better service to you.


How We Protect Your Information

We maintain information protection controls in accordance with industry security and privacy standards and practices as well as guidelines set forth by the Federal government. Protection of your data is a core component of our service to you and we have well established, regularly audited physical and computer standards to protect your information. These standards comply with all applicable laws.

As part of the Health Insurance Portability and Accountability Act (HIPAA), we restrict access to information to those individuals in our organization who require that access in order to provide products and services to you. Our associates are educated regarding their responsibility to protect your privacy utilizing clear guidelines.


How We Use and Disclose What We Know About You

We share collected information with outside parties only as required (1) by law or legal order, or (2) to fulfill our contracted administrative duties. We will not distribute or share information collected with any entity for marketing purposes or for any other purpose outside the scope of our business requirements.


Other Websites

This site may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. Users should check the privacy statements of those sites to understand their policies.


Online Security

This website utilizes proven methods to maintain the security of your information during your use of our services. Our security includes:

  • Internal firewalls
  • Security audits and assessments
  • Secure Socket Layers 3.0 (128-bit data encryption)
  • User level security controls (User IDs, passwords, security lock-outs, etc.)

How to Get and Correct Your Information

We offer several options for accessing your account information, including through this website and access to customer service representatives by phone and mail. Specific addresses and telephone numbers are listed on our correspondence and in the Contact Us section of this website.


Cookies

A cookie is code either used for the duration of a session (session cookies) or saved within a user's web browser in order to identify that user or information about that user the next time the user visits a website (persistent cookies). This website may use Tier 1, Tier 2 and Tier 3 cookies as defined in the Office of Management and Budget (OMB) memorandum guidance(opens in new window).

This website utilizes website usage statistics to assist with improvements to our website and provide a better user experience. OMB classifies this as a Tier 2 usage since the multi-session web analytics tool employed doesn't collect any personally identifiable information (PII). This technology anonymously tracks how visitors interact with this website and includes data regarding what sites referred visitors, what pages or files were accessed and what, if any, predetermined tasks were completed while visiting the site.

The usage data collected by our website analytics tool aids optimization of the website. By interpreting usage data we prioritize tasks, improve the website's user interface and tailor our content to that which most interests website visitors. No PII is collected via this technology so the anonymity of the end user remains protected. Any usage data collected will be retained only for as long as needed for analysis and optimization of the website and this information is accessible only to employees whose position requires it.

Typically, web browsers accept cookies by default, so disabling this technology requires manual effort. If you decide to opt out of this technology completely you can follow the step-by-step instructions for changing your web browser settings(opens in new window).

Note: Opting out doesn't affect your ability to access content within this website or alter how you view the website.

This site may occasionally utilize Tier 3 persistent cookies that permit cross session and website authentication. Where applicable, the use of such technology will prompt users to opt in and allow Tier 3 cookies prior to engagement. This site does not utilize persistent cookies that can be accessed by third-party entities.


If You Have Questions

If you have questions or comments regarding this privacy notice, contact:

FedPoint
Attn: Privacy Office—SEC Select
100 Arboretum Drive
Portsmouth, NH 03801


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